SUPPORT (12)
SUPPORT (12)

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SUPPORT
SUPPORT

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SUPPORT (12)
SUPPORT (12)

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LIVE & REMOTE

ADMIN
SUPPORT

Online Ticketing

Why This is Great >>

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Our agents can submit support requests when it's convenient to them, 24/7.

We provide our agents with all of the administrative support they need to succeed in the real estate business. Our agent services coordinators will oversee all of the below processes to help you run your business efficiently and effectively.


BUSINESS SUPPORT

• Order business cards, name badges, customized signage **
• Phone extension set up with voicemail
• Direct line (where available)
• Agent mailings, including assembly and postal preparation **

 

PROCESS LISTINGS & STATUS CHANGES

• Order photography/videography on agent’s behalf **
• Assign corporate signs, amenity riders & lockboxes
• Input/update listings to Multi List Board
• Upload photos & disclosures
• Enter/maintain showing instructions in ShowingTime
• Enter all necessary paperwork into DocuSign Transaction Rooms
• Send company emails with listing updates
• Enter open house details in MLS and prepare SPACIO sign-in


PROCESS PENDING SALES

• Verify file is complete
• Submit copy to accounting departments
• Update status of listings


PROCESS SOLD/CLOSED TRANSACTIONS

• Update status to SOLD
• Disperse commission check to you
• Submit file to accounting department
• Send out survey and thank you letter

** Vendor fees, collateral costs and postage not included.

We are committed to making our technology work for you by providing cutting edge technology and the training you need to maximize it. We are dedicated to keeping our tools top notch and staying ahead of the trends!

TAILORED TO YOU
We form our training to fit around how you learn best and in the environment that you prefer. Our goal is to make using our tools easy. We have multiple options for you to pick the type of training that works best for you.

• Live technology training sessions
• Online instructor-led training sessions
• Online web-based training, available 24/7
• Tech tips email for quick tips and recaps


EASY SET UP
Our team is equipped to put your technology in place for you, and help to maintain it as you go.

LIVE & REMOTE

TECH
SUPPORT